Support
If you need help, have a question, or want clarity about services, this page explains how support works and how to get in touch.
How Support Works
Support is provided for inquiries related to:
- Digital marketing services
- Ongoing or completed projects
- Website or campaign-related questions
- General service clarifications
For new project inquiries, please use the Contact page instead of this support page.
Response Time
- Messages are usually responded to within 24–48 business hours
- Support is available Monday to Saturday
- Sundays and public holidays may have delayed responses
If your request is urgent, clearly mention it in your message.
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To avoid confusion, support does not include:
- Free consultations beyond initial discussions
- Training or tutorials outside agreed services
- Immediate or real-time technical fixes
- Support for third-party tools not managed by us
Clear boundaries prevent wasted time for both sides.
How to Contact Support
You can reach support through the following methods:
Email: heysreehari@outlook.com
Phone: +91
Please include:
- Your name
- Purpose of contact
- Website or project reference (if applicable)
Incomplete messages may receive delayed responses.
Project-Related Support
If you are an existing client, mention:
- Project name
- Service type (SEO, Ads, Website, etc.)
- Any relevant details or links
This helps resolve issues faster and avoids unnecessary back-and-forth.
Location & Availability
Support is managed by Sreehari, a freelance digital marketer based in Wayanad, Kerala, India.
All communication is handled directly — no third-party agents or call centers.
Support is provided to maintain clarity and smooth communication. Clear questions get clear answers.